Utility Support

In the event of utility failure, your service provider is responsible for re-establishing the network.

 

If you are suffering a power cut or any utility outage you should contact your service provider or local electricity distribution company.

 

The service providers have a wide range of alerts that inform them of any disruption in the network.

 

Find out the contact details for your local electricity distribution company here.

 

Helpful advice during a power cut can be found here.

 

Did you know you can pre-register with UK Power Networks for extra support in the event of a power cut if you are in a vulnerable category?

 

You will be eligible if you:

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• are dependent on medical equipment

• are chronically sick, have a disability, elderly or are blind or visually impaired

• have a young baby

• live in a nursing or residential home or have any other condition you think UK Power Networks should consider

 

Register for priority services in the event of a power cut here.